A little help
Let’s figure
it out.
A game question, a stubborn bug, or an idea for what’s next. We’re listening.
Talk to SLOApps
Hello goes
a long way.
Email us at info@sloapps.com. For a game issue, tell us what happened, which device you’re using, and your app version.
Email SLOAppsA head start on your email.
Open email draftOpens your email app. Nothing is sent until you send the email. These fields stay in this page and are not saved.
Please don’t include passwords, verification codes, or payment details.
Common questions
Where do I find my app version?
Open Backgammon and go to Settings → About. Include the version and build number when reporting a problem.
Where are my saved games and statistics?
Game progress and preferences are stored on your device. If you sign in to a SLOApps account, supported settings and statistics also back up to the cloud. Check Settings → Account → Backup for the sync status.
Signing out or deleting your account does not erase local game data. Read about deleting account and device data.
Why isn’t Nearby Play finding my friend?
Both players need compatible versions of Backgammon on supported nearby devices. One player hosts and the other joins. Allow any required local network or nearby-device permissions. On iOS, check Backgammon’s Local Network permission in system settings.
If it still won’t connect, email us your device models, app versions, and the step where discovery or joining stops.
Can I change my advertising privacy choices?
Where the advertising provider requires it, Backgammon offers Settings → Account → Ad privacy. This option appears when available for your region and provider. Your device may also offer advertising or tracking controls.
How do I delete my account or request data deletion?
Visit our account and data deletion page for the in-app steps, an email request option, and details about retained and local data.